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Business Phone Systems & VoIP
Business phones that work wherever your team does
We set up and manage business phone systems on the platform that fits you best, from Microsoft Teams Phone to our own hosted 3CX. Your team can answer the business line at their desk, on their computer, or on their cell phone.
What It Is
VoIP Phone Systems, explained
VoIP replaces the old phone box in the closet with a phone system that runs over the internet. We aren't tied to one provider, so we start with how your team works and recommend the platform that fits. If your team already lives in Microsoft 365, Teams Phone puts regular phone calls right inside Teams. If you want a dedicated phone system we host and manage for you, our hosted 3CX is a strong fit, and it includes live chat for your website (it's the chat on our own site). We also set up and support RingCentral, Cytracom, Yeastar, and Ubiquiti UniFi Talk. Whichever you choose, we move your existing numbers over, build your call menus, queues, and business-hours rules, set up desk phones and apps, and make sure your network is ready for clear calls. When something changes, you call us and we take care of it.
Phone systems we set up and manage:
CITG Tech is a 3CX Partner and hosts 3CX phone systems for clients.
The Value
What you gain
The right platform for you
We aren't tied to one provider. We recommend what fits, from Teams Phone to hosted 3CX.
Keep your numbers
We move your existing phone numbers over, so customers keep calling the numbers they already know.
Answer from anywhere
Desk phones, computers, and cell phones can all ring the same business line, in the office or on the road.
One team to call
We support your phones and the network they run on, so there's no finger-pointing between vendors.
Problems We Solve
Sound familiar?
- 01 An old phone system that's expensive to keep running
- 02 Staff who can't take business calls away from their desk
- 03 Missed calls after hours or when everyone is busy
- 04 Separate vendors for phones, internet, and IT who blame each other
How It Works
Getting started is simple
Talk to us
Tell us what's working, what isn't, and where you're headed.
We make a plan
We look at your setup and recommend what fits, in plain English, with clear pricing.
We set it up
We handle the work and the details, with as little disruption to your team as possible.
We support you
Ongoing support and planning from the same team, so nothing falls through the cracks.
Not sure where to start? Get a free IT Scorecard →
FAQ
Common questions
Which phone system is right for us?
It depends on how your team works. If you already use Microsoft 365 and Teams every day, Teams Phone is often a natural fit. If you want a dedicated phone system with features like call queues and website chat, our hosted 3CX is a strong option. We'll walk you through the trade-offs and recommend what fits, not what we're tied to.
Can we use Microsoft Teams as our phone system?
Yes. With Teams Phone, your team makes and takes regular phone calls right inside Teams on their computer or cell phone, and Teams-certified desk phones are available too. We set up the licenses, phone numbers, call menus, and call queues, and manage it alongside the rest of your Microsoft 365.
Can we keep our current phone numbers?
Yes. We move (port) your existing numbers to your new phone system, so customers keep calling the numbers they already know.
Do we need to buy new desk phones?
Not always. Many teams use apps on their computers and cell phones instead of desk phones, and depending on the platform, some existing desk phones can be reused. We'll look at what you have before recommending anything new.
Can our phone system handle live chat on our website?
With our hosted 3CX, yes. It includes a live chat for your website that rings the same team that answers your phones. It's what we use on our own site.
Get Started
Talk to a VoIP Phone Systems specialist
Tell us about your environment and goals, and we'll recommend a plan that fits. No pressure, no jargon.
- (888) 855-2484
- info@citgtech.com
- 24/7 helpdesk available
Rather pick a time?
Book a free 15-minute call or your IT Scorecard intro call on our calendar.
Book a Call